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walk-in bath tub

FAQ (Frequently Asked Questions)

Below are a list of questions and answers that are commonly asked about Walk-In Tubs.  Please read below and if you have any additional questions that need answered, please contact us and we will be happy to help.

Who are Walk-In Tubs For?

Walk-in tubs are for anyone who wants a safer, easier way to bathe. While anyone can use and benefit from a walk-in tub, they are designed to help people with different amounts of mobility.

The low-threshold entry door and safety seat make it easier for anyone who may need more assistance bathing, like seniors, people recovering from a surgery or major injury or people who are handicapped. Anyone can enjoy the spa like treatment a walk-in tub provides, especially people that experience pain such as arthritis, stress, back problems, and other debilitating conditions.

How Secure is the Door from Leaks?

Our walk-in bath tubs are specially designed to not leak. Our door and seals are exceptional, so there is no need to worry about a leak from our walk-in tubs.

Why is draining time important?

Draining time is how long it takes for the bath water to empty so that you can safely leave your bathtub. Not only is it inconvenient to wait a long time, but many of our customers easily can get chills or are frail and it is important for them to exit the bathtub quickly. That is why we make sure our walk-in tubs have quick drain technology that allows our tubs to drain in under two minutes.

Does it cost anything to schedule a consultation?

No, New Bath Walk In Tubs will visit your home and give you a design and consultation for free. There is no obligation to buy and we are happy to answer any and all questions.  The detailed written proposal on the walk in tub and New Bath literature is yours to keep and the estimate is good for one full year with no obligation to buy anything at that time.

How Do I Contact New Bath?

We can be contacted in person at 2050 Integrity Dr in Columbus Ohio, email, or by phone at 1-800-620-1882. We are located at:

New Bath Walk-In Tubs- Ohio                                         New Bath Walk-In Tubs- Georgia

2050 Integrity Dr. South                                                     6205 Abercorn Street- Suite 107
Columbus, OH 43209                                                        Savannah, GA  31405

Phone:  614-883-5600                                                      Phone:  912-200-8500
Fax:  614-883-5601                                                           Fax:  912-200-8501

Toll Free: 1-800-620-1882
E-Mail: info@newbathwalkintubs.com

Can The Walk-in Tub also be used as a shower?

Yes! Our walk in tubs can come with everything you need to shower, including a handheld shower wand. So your walk-in tub from New Bath Walk-In Tubs can also be used conveniently as a shower.

Are safety bathtubs that hold less water better than those that hold more?

NO! This does not apply to traditional baths and it does not apply to walk-in bath systems. Baths should be as large as possible to allow ample room for people with limited mobility.

Is there a Walk-In Tub Warranty?

All of our New Bath Walk-in Tubs are covered by our lifetime written limited warranty.  We proudly stand behind all of our products.

Inward swinging doors versus outward swinging doors?

Certain companies claim outward opening doors are better or more expensive to manufacture than inward swinging doors. This simply is not true. Most walk in bath tub manufacturers in North America use inward swinging doors.Because they are more effective for sealing the door than outward swinging doors. Outward swinging doors may cost more to manufacture because they need a significant latching system. We do offer both, so it can work in whatever configuration is best for the customer.

What is step-in height?

The step-in height of any safety bathtub should be comfortable and safe for the individual user. Not all products are safe and comfortable for all users. Most walk-in baths with great

er step-in height have been designed to allow for plumbing drain lines to run under the bath and make connections to existing drain lines easier and less costly. These tubs will have a step-in height in the range of 7″ to 11″. Our Walk-In Tubs feature an ultra low step.walk in bathtub giving the consumer ultimate flexibility.

Do I need a larger hot water heater?

NO! New Bath Walk-in Tubs safety walk-in bathtubs are designed to function with an existing 40 gallon hot water heater, the most common size.

Why do you use air jet systems, not water jet systems in your safety bathtubs?

New Bath Walk-In Tubs only use air hydrotherapy jets and not water jet systems (whirlpool systems). Why? Because of the anti-bacterial nature of air jets versus water jets. Air jet systems deliver fresh clear air but water jet systems re-circulate used bathwater from one bather to the next. The air jet system automatically purges itself to promote evaporation of residual water.

What areas do you service with the New Bath Walk-In Tubs?

New Bath Walk-In Tubs service Columbus, Dayton, Cleveland, Youngstown, and Cincinnati, Ohio; Indianapolis, IN; Erie and Pittsburgh, Pennsylvania; Savannah and Atlanta, Georgia; Charleston, South Carolina; Jacksonville, Florida; and surrounding areas of Charlotte, North Carolina.

How are the tubs made?

New Bath Walk-In Tubs inspiration behind the design of every walk-in tub is luxurious, safety, and functionality.  Our New Bath Walk-In Tubs are made of fiberglass, and gel coat shells, manufactured utilizing premium materials, advanced methods and adherence to strict quality guidelines to create a durable, high gloss finish that is very easy to clean.  Before any of our walk-in tubs leave the factory, we preform a variety of tests, careful inspection of the frame, gel coat finish, overall construction, and several water tests.  Once the walk-in tub has passed all quality assurance points it is signed off by a quality assurance specialist and carefully packaged and shipped.

What are the factors that will affect the cost of a Walk-In Tub?

There are many factors that affect the cost of a walk-in tub.  In all cases we have been able to help seniors all over America affordably add our walk-in tub to their homes.  We are told almost daily how the quality of life has been so greatly improved with the use of our walk-in tub. We hope you will take the time to allow us to visit and see what can be done and what the exact cost would be for you and your family to start enjoying a safe bath, please click here for more information.

For additional information on our New Bath Walk-In Tubs please browse our website, or contact us.

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